How would you rate DealDash customer service?

Customer First
A few of our lovely team members.

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DealDash Community

DealDash is the most fun way to get a deal and discover brands! Established in 2009 DealDash has delivered hundreds of thousands of brand named products to American consumers across the country. All products are brand new with manufacturer warranties and come with free shipping - no matter how big or small. Give DealDash a try today! If you don't win anything with your first bid pack, DealDash will give you back the bids from your first purchase for a second chance. If you don't win, you can get back all the bids you lost by buying the item at normal price using the Buy it Now. You get the item you want plus the bids you used to try again!

15 thoughts on “How would you rate DealDash customer service?”

  1. they are for the most part o k but in certain situations where time can be VERY COSTLY, they need to respond MUCH FASTER, especially when requested due to situatioins.

  2. I have to say Deal Dash has the best customer service around, They have always taking care of ANY issues I ever had and are top notch for working great with members and as a team. William you only hire the best I see! I have no complaints in this department I just wish Deal Dash would lower their bid packs..

    1. Hello and I’m sorry to hear this. It looks like we’ve replied to your emails so it seems the replies may be going to your spam folder. We’ll be sure to take care of this and get you a new item. Sorry for the inconvenience.

  3. I like to say that the Customer Service department is very professional and respected for their knowledge of any problems we have. I would highly recommend to contact them if anyone has questions, as you surely can’t go wrong by calling them.

  4. To the good people at DD…. My wife and I love your site. We win a ton of great items for very little cost. Any items that aren’t in stock are compensated nicely with extra bids. This is how u keep your customers happy. And we love the true BIN with no bids attached. And how can u beat free shipping?!?! All of these things make DD the best penny auction site out there.
    Keep up the good work and keep those 600 auction-at-one-time bonanzas coming…

  5. DealDash customer service is exceptional and what makes them exceptional is their quick response time and the effort and attention given to the customer in resolving the issue that is presented to them. I have never had a bad experience with customer service and I am impressed with how they always give 110% and are friendly yet professional. They are definitely #1 in my book…keep up the good work guys!!

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