Things to Know About DealDash Customer Service


When using DealDash you might need a little extra help. DealDash customer service is here to help you.

DealDash has a wonderful customer service team. They are here to help you with any and every problem, questions, or concern that you might have. They have heard and experienced everything that you might think to throw at them, and with a happy attitude as well. Read on for more information that you should know, from DealDash.

Why Should I Contact Customer Service?

DealDash is a very easy site to use, but if you are used to a different bidding format such as other online auctions, you might need some help. Not all auction sites work the same way, and customer service can help you understand the “ins and outs” of using the site.

Other reasons that you might want to contact customer service include having a problem with item delivery, needed a refund, or asking for bidding tips. DealDash  customer service can help you with all of these issues to get you on your way back to bidding.

What Solutions Can Customer Service Offer?

DealDash customer service representatives can help you solve the problems that you might have. They can teach you how to use your DealDash dashboard, tell you how to buy bids, and tell you about the different promotions that DealDash offers. All of these questions can be answered by reading older DealDash Blog articles, but if you need an answer right away, then don’t be shy about contacting the friendly customer service reps at DealDash.

The above-mentioned issues are more “newbie problems,” but customer service representatives can handle any sorts of issues that you might have. If you have a package delivery problem they can track it and re-send your item if need be. DealDash reps are also there to listen in the rare case that you have a problem with another bidder. They are great mediators and get results.

Need a Refund? DD Reps Are There to Help

If you’re one of the small percentage of people that don’t enjoy DealDash, that’s okay. DealDash wants you to be satisfied with your experience even if you don’t want to play anymore. You don’t have to feel anxious, simply contact a DealDash representative and they will help you. Don’t worry, they won’t try to guilt you or give you the “hard sell,” they are there to help, not make you feel bad! Just let them know what’s going on, and they will make it right for you. No hard feelings, and you can re-join at any time.

How Can I Contact Them?

Contacting DealDash customer service is easy. It’s easy to customer support rep by going on DealDash and looking for the “HELP” button at the top of the screen. From there you can either open a support ticket or even chat live with a DealDash customer service representative. Or you can just click this link right here.

Thanks for Reading the DealDash Blog

I hope this article on using DealDash customer service has been helpful. If you’re a newbie or a seasoned bidder, it never hurts to learn more about DealDash. If you’d like to read more, you should definitely check out DealDash’s “Tips & Tricks” section on the official site. It’s full of interesting information to help you succeed on DealDash. Just click this link right here and you can check it out. Have a great time on DealDash, and happy Bidding, everyone!

DealDashThis sponsored DealDash blog article was written by Dawn E, a mother of 3 who loves DealDash. Read even more at, or on her own blog, DawnBlogtopus. Dawn was compensated by DealDash for this blog post.

DealDash Customers are Awesome!


DealDashThere are some very special people – they’re called DealDash customers! Here is how DealDash shows their appreciation for all of their bidders.

There are different bidding sites that you could choose – yet you choose DealDash. This makes a lot of sense, seeing as how DealDash has the best and most helpful employees around. Even though the employees are great, the customers are the real stars of DealDash. This is why DealDash is so happy you’re here, and want to make sure that you are getting all of the help that you need on DealDash. Read on for more information on both DealDash customers and customer service.

Need Help With Anything? No Problem!

You can contact a customer service representative on DealDash anytime, day or night. Just go down to the bottom of the home page and there will be a button that says “Contact Support.”  Simply click on that button and you’ll be taken to a screen where you can choose to either send DealDash an email or click on a “Live Support” button.

Personally, I don’t care to do live support, but I have never had a DealDash issue that needed an immediate answer, either. If it’s something important that can’t wait, then live support is just what you need. Perhaps you have a question that can wait a bit longer, in that case, you might want to send DealDash an email. You’ll get a reply back within a day or so. I have actually had a reply back within 2 hours, so emailing doesn’t necessarily mean that you will have to wait a full day for an answer, either.

Bid Sales, Promotions, and Free Bids

DealDash is so happy that you choose to bid on the site that they always offer some great perks to their loyal bidders. There are many things that you might think of when you think of DealDash perks, but I’d say that the top three favorites are bid sales, promotions, and free bids. Here are how those all work:

  1. Bid Sales – Even though DealDash bids are technically worth .60 a piece, DealDash has different sales going on almost every day. A bidder can pick up a bid pack for as low as .12 per bid, but keep in mind that .12 bid sale are usually reserved for holidays.
  2. Promotions – DealDash has many different promotions that are offered. Some of these are 2x and 3x Time As The Highest Bidder (TATHB) which means that you collect time on your time clock even faster than normal. Another bidder favorite regarding promotions is the $3 No Jumper limit. Normally, there are no new bidders allowed into DealDash auctions after the auction reaches a price of $5. However, during this promotion there are no new bidders allowed in after $3. This results in less competition for you.
  3. Free Bids – What’s better than a bid sale? Free bids, of course! You can get free bids on DealDash in a variety of ways such as the TATHB that we talked about in item #2, but that’s only one way! You can also get free bids by just visiting DealDash every day and placing a bid. You will get more free bids each day that you visit DealDash consecutively, until you are getting a cool 30 free bids per day.

Thanks for Reading

Thanks so much for reading this DealDash Blog article on how much DealDash loves their customers. Don’t forget to check back every day for new articles here are well as on our sister blogs, DealDash Reviews, and DealDash Tips. Be sure to read even more tips and tricks on the “Tactics & Tips” section on DealDash.

Let’s get free bids by using the time clock! DealDash has the perfect items for you and your family. Visit DealDash now to see how much you can save. Have fun on DealDash, and happy bidding everyone!

Always BIN WIN DealDash

This sponsored DealDash blog was written by Dawn E, a mother of 3 who loves DealDash. Dawn was compensated for writing this blog. Read even more at, or on her own blog, DawnBlogtopus.

DealDash Customer Service is #1!


Don’t ever be afraid to contact DealDash customer service. They are there to help!

DealDash hopes that all of their transactions go smoothly, but occasionally there might be a problem. However, there is no problem too big for DealDash customer service! They have heard it all, and they are happy to help you if you have any problems or questions about the site. They are ready to help you, day or night. Just contact them if you need a hand!

Having a Problem?

The main time that most people contact customer service is when they have a problem. Maybe you are having trouble with using PayPal on the site, or perhaps you don’t even have a PayPal account and you are curious how it works. There are also times that your delivery might be delayed, or not show up. This isn’t typically a problem, though, because all things that you win or BIN on DealDash come with tracking numbers, with the exception of smaller gift cards. No matter what your problem is, don’t be shy, just contact DealDash customer service and they will help you find a solution.

Are You New and Totally Confused?

You don’t have to have a specific problem to contact customer service. If you’re new on DealDash and just don’t understand how it works, then customer service can help you with that, as well. There are many resources to help you understand how the auctions work, such as this blog and the DealDash Tips blog. There are also videos and an interactive tutorial. However, sometimes it’s easier to understand something when someone explains it to you step-by-step, and if you contact DealDash customer service, they can do just that.

Have a Suggestion for the Site?

Customer service isn’t just for problems and questions. They are also there to take your ideas and suggestions as well. Do you have an idea for a product that you haven’t seen offered yet on DealDash? Or maybe you think that there needs to be more of a certain category and less of another category? Do you have a fun idea for a DealDash contest? If you have a great idea, tip, or suggestion, then please contact customer service and they would be happy to hear you out.

Are You Unsure How to Get in Touch?

It’s easy to contact DealDash customer service. All you have to do to get in touch is go to the “Help” section on the main page of the site, then go to their “submit a request for assistance form” button. If you need instant help or you just don’t feel like waiting a few hours for a reply, then you can click the “Live Support Online” button. 

Personally, I prefer the “submit a request for assistance form”, however, I have never had a problem that I needed immediate assistance. Many people are a fan of the live chat feature, and once you click the “Live Support Online”, you will be connected with a friendly DealDash customer service rep almost immediately. Once you’re connected, then you can work on solving your problem. 

Thanks for Reading

Thanks so much for reading this DealDash Blog article on DealDash customer service. Be sure to check back often for new articles here are well as on our other blogs, DealDash Reviewed and DealDash Tips. We hope that your DealDash experience is a happy one. Do feel free to let us know how we’re doing in the comments down below.

Remember, don’t be shy, all of the customer service reps are friendly, polite, and love to help. DealDash is the friendliest website around! Visit DealDash now to see how much you can save. Good luck and happy bidding everyone!

DealDash Fair Auctions


This sponsored DealDash blog was written by Dawn E, a mother of 3 who loves DealDash. Dawn was compensated for writing this blog. Read even more at, or on her own blog, DawnBlogtopus.

DealDash Customer Service is the Best

DealDash customer service

Normally everything on DealDash goes smoothly, but occasionally you might have a question or need some help. DealDash customer service is here to help!

DealDash is known for their excellent customer service, and they always do everything within their power to help anyone who needs them. What might you need DealDash customer service to help you with? Here are some situations and scenarios when DealDash can come to the rescue.

You’re New and Confused

DealDash can be a little confusing if you have never used it before. If you have read the rules and the FAQ (Frequently Asked Questions) and still have unanswered questions, feel free to reach out to DealDash customer service and they will be happy to help you.

There’s a Problem with Your Order

It doesn’t happen often, but occasionally there might be a problem with your order. Perhaps your order is late, it was delivered to the wrong address, or perhaps your item arrived with damages from shipping. No problem! Simply give DealDash customer service a quick email and they will take care of your problem for you.

I’ve only ever had one shipping issue with DealDash, during the Christmas rush two years ago I was due to receive a package of DVDs. When I checked the tracking it said that my package had already been delivered to an address in a different state! UPS really messed up on that one! So I contacted DealDash customer service and they shipped out another package to me that day, and I had it in my hand two days later. Easy!

You Need a Refund

If you’ve given DealDash a try and decided that it’s not for you, that’s okay! DealDash wants you to be happy with your experience even if you don’t want to participate anymore and will refund you for your first purchase of a bid pack. Just contact a friendly DealDash customer service representative and let them take care of that for you.

Speaking of customer service and learning about DealDash, reading the DealDash Tips Blog and our sister blog DealDash Reviews daily is one way to stay “in the loop” when it comes to DealDash news.

I hope that you found this new DealDash Blog article on our excellent customer service helpful. No matter what you need, DealDash has it all! Visit DealDash now. Good luck and happy bidding everyone!


This blog was written by Dawn E, a mother of 3 who loves DealDash. Read even more at, or on her own blog, DawnBlogtopus.

What Makes DealDash Better than the Rest?

  There are a lot of bidding sites out there to choose from. Why do people choose DealDash over all of the others?

To start things off, I think that the reason people initially find DealDash is the commercials. If you haven’t seen a DealDash commercial, then you must TiVo every single moment of your TV viewing, because the DealDash commercials are everywhere. I like them because they are fun, easy to understand, and invite you to come online and read more about DealDash before making  any kind of monetary commitment. And, bonus, they feature real DealDash customers! The commercials are a great way to spread the word about DealDash, and that’s why I think that DealDash has more new users signing up than any other penny auction site. Now, the reasons that they continue bidding on DealDash versus the other sites are very easy to see.

I have always been interested in online auctions, so when I first saw a DealDash commercial a few years ago I was intrigued. I did a lot of research on penny auctions, and they sounded so fun and exciting that I signed up to not only DealDash but a few other sites as well. DealDash has always lived up to their claims. They are transparent and honest in their business practices, there are no bots, and if you see and report any “team bidding” they will shut it down. This is not the case with other bidding sites that I have tried. Penny auctions can be difficult enough to win if you are going up against a power bidder, why make it even harder by bidding on a site that allows team bidding and bots?

Speaking of bots – there’s simply no need for bots on DealDash! DealDash offers every single bidder an even playing field by giving us all a tool to help place our bids for us. The BidBuddy is the best tool around to help you win auctions. Just the BidBuddy with as many bids as you would like to spend on an auction and let the BidBuddy bid on the auction for you. Unlike other sites that offer an automatic bidder, the BidBuddy can be filled with as many bids as you would like all at one time, well before the auction starts. With other sites, if they have an automatic bidder there is a very low limit of bids that you can load, and you have to keep going back to the auction to make sure that you still have bids left in your automatic bidder.

The customer is king on DealDash. If you have a problem or question, no matter how small or silly you can always open up a support ticket and DealDash will get back to you quickly, honestly, and with a good attitude. I have had dealings with other auction sites’ customer service, and I have to say that DealDash’s customer service reps are the nicest and most polite that I have ever encountered. I am also very impressed with their response time – DealDash has literally emailed me back within an hour after opening a service ticket, and never more than 24 hours. That’s what I call great customer service!

I hope that this article makes you realize how unique (in a good way!) that DealDash is versus other penny auction sites. If you’re interested in reading some tips and tricks check out the “Tactics & Tips” section on DealDash. Good luck and happy bidding everyone!




Getting a Little Help From DealDash Customer Support

DealDash customer support is always ready to help you quickly and with a (virtual) smile.

Raise your hand if you have ever used DealDash’s customer support! I know I have! You can contact DealDash’s customer support anytime you have any sort of question, comment, or problem. There are a few ways that you can contact support. You can send them an email through the DealDash website, but they also have a live online support button as well. Here is the link where those are located here.

You might think to yourself “I don’t need any help!” Well, there are a few different reasons that you might like to speak to DealDash’s customer support, here are a few common reasons:

  • You might want to inquire where your package is
  • You’re new and need a little help understanding the site
  • You would like to know how to connect with DealDash on Facebook
  • You would like to report someone for fraudulent bidding (i.e. Team Bidding)
  • You might have a general question about buying bids or paying for your won auctions

Here is a great YouTube video featuring DealDash’s customer support:

I myself have contacted DealDash for quite a few reasons – last Christmas I won 3 DVDs, and for some reason they were showing delivered…To a different state! I contacted DealDash’s customer support and after looking up the tracking numbers they immediately dispatched me out 3 more of the DVDs to my address, and I received them within days. There was no argument or attitude or anything else that you might have experienced with other company’s customer support, just a friendly person on the other end who was happy to help me. 

Do you have a favorite DealDash customer support story? Leave it down below in the comments section. Also, be sure to check out the auctions and see what you can win today. See you on DealDash everyone! Good luck and happy bidding.

How would you rate DealDash customer service?

Customer First
A few of our lovely team members.